Dog Friendly

At Casa Palacio, we welcome pets of any size, with no weight restrictions. Unlike other establishments, we are happy to accept furry guests weighing more than 10 kg. We believe that pets are part of the family and deserve to be treated as such during their stay. We therefore allow pets to stay in the flats, but it is important that they are accompanied at all times. They cannot be left alone in the flat for reasons of safety and comfort for them.

To make your visit easier, we offer tips on pet-friendly cafés and restaurants. We want you and your furry friend to fully enjoy your stay in the city and share moments together. We also suggest that pets wear an identification tag in common areas, such as the lobby or corridors, to prevent them from getting lost.

We understand that not all pets get along well with each other, so we recommend keeping them on a leash when outside the flat. This not only ensures the safety of your pet, but also that of other guests and animals that may be on our premises. We strictly comply with hygiene and health standards, so we ask for vaccination records to check that your pets are up to date with their vaccinations.

Should your pet need medical attention, we are happy to refer you to our trusted veterinarians. In addition, we provide food and water bowls on arrival, and are happy to help with any additional needs, such as special feeding or emergency medical care.

To facilitate the cleaning and maintenance of the rooms, we ask that you remove the hanger from the door when your pet goes for a walk, thus indicating to the cleaning staff that they can access the flat. It is also important to ensure that pets do not climb onto beds, sofas or showers, and that they do not use the hotel towels to dry themselves. We offer items to protect furniture and bedding, as well as towels and blankets exclusively for pets.

Es fundamental recordar que el cliente es responsable de su mascota y su comportamiento durante su estancia en el hotel. Esto incluye cualquier daño causado por la mascota a las instalaciones o a otros huéspedes. Cualquier daño o desperfecto será cargado en la factura final del cliente, y se requerirá una tarjeta de crédito como garantía al momento del check-in. Se aplicará un cargo adicional de 15 € por día por la estancia de la mascota, que incluye la limpieza diaria del apartamento.