1. Data Controller
Owner: RODRIGUEZ NORMAND, S.L.
NIF (Tax Identification Number): B91916700
Registered address: Calle Ancha, 13, 11004, Cádiz, Spain.
Contact email: recepcion@casapalaciocadiz.com
2. Purpose of Data Processing At Casa Palacio Cádiz, we process the information provided by interested parties for the following purposes:
Booking and stay management: Managing apartment reservations, providing accommodation services, and customer care during the stay.
Contact form: Responding to inquiries, requests for information, or questions sent by users via the website or email.
Legal compliance: Complying with tax, commercial, and regulatory obligations applicable to the tourism sector (such as traveller registration).
3. Lawfulness (Legal basis for processing) The processing of your data is carried out based on the following legal bases:
The execution of a contract for the provision of services or accommodation booking.
The user’s consent given by filling in contact forms or accepting the website terms.
Compliance with legal obligations required by Andalusian tax and tourism regulations.
4. Data Retention Period
Data provided for bookings and customer management will be retained for the duration of the commercial relationship and, once concluded, for the periods legally required to address potential tax and accounting liabilities (generally 4 or 5 years).
Data sent through contact forms will be kept for as long as necessary to resolve the inquiry, after which it will be deleted if no commercial relationship is established.
5. Data Recipients Your data will not be transferred to third parties, except under legal obligation. However, for the management of the website and the accommodation activity, we use service providers acting as data processors (for example, web hosting services, booking platforms, or tax advisors).
6. User Rights Anyone has the right to obtain confirmation as to whether or not Casa Palacio Cádiz is processing personal data concerning them. You may exercise your rights to:
Access, rectification, and erasure of your data.
Limitation or opposition to its processing.
Data portability.
To exercise these rights, you can send an email to recepcion@casapalaciocadiz.com clearly indicating the right you wish to exercise and attaching a copy of your ID document. You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) if you consider that the processing does not comply with current regulations.